Cookie Policy

Understanding how WaveMax uses tracking technologies to enhance your monitoring and performance optimization experience

Last Updated: March 15, 2025

What Are Cookies and Tracking Technologies?

Cookies are small text files stored on your device when you visit wavemax.dev. Think of them as digital sticky notes that help our website remember your preferences and improve your experience. We also use similar technologies like local storage and session tokens to enhance our monitoring platform's functionality.

Essential Operations

Required cookies that keep our monitoring dashboard functional, maintain your login sessions, and ensure security protocols work properly.

Performance Enhancement

Analytics cookies help us understand how you interact with our platform, allowing us to optimize loading times and user interface elements.

Personalization Features

Preference cookies remember your dashboard settings, theme choices, and customized monitoring configurations between visits.

Types of Tracking Technologies We Use

Different types of cookies serve specific purposes on our platform. Here's how each category contributes to your monitoring experience.

Essential Cookies

These cookies are absolutely necessary for the website to function properly. They enable core functionality like security, network management, and accessibility. You cannot opt out of these cookies.

Examples Include:
Authentication tokens, session identifiers, security verification codes, load balancing markers, and CSRF protection tokens that keep your monitoring data secure.

Functional Cookies

These cookies enhance functionality and personalization, such as remembering your preferences and settings. The website can function without these, but your experience may be limited.

Examples Include:
Dashboard layout preferences, notification settings, timezone configurations, language selections, and custom alert thresholds you've configured.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our monitoring platform.

Examples Include:
Page view tracking, feature usage statistics, error reporting data, performance metrics, and user journey analysis that inform our development priorities.

Marketing Cookies

These cookies track your activity across websites to help deliver more relevant advertising and marketing content. They also help us measure the effectiveness of our campaigns.

Examples Include:
Conversion tracking pixels, retargeting identifiers, campaign attribution markers, and interest-based advertising tokens from our partner platforms.

How We Use Your Data

Platform Optimization

We analyze how users navigate our monitoring dashboard to identify bottlenecks and improve the overall experience. This includes tracking which features are most valuable and which areas need enhancement.

For instance, if we notice users frequently struggle with a particular configuration screen, we can redesign it for better usability.

Performance Monitoring

Our cookies help us monitor the performance of wavemax.dev itself. We track loading times, error rates, and system responsiveness to ensure our platform meets the high standards we promote for our clients.

When our analytics show slower response times from certain regions, we can optimize our content delivery network accordingly.

Security Enhancement

Tracking technologies help us detect and prevent security threats, unauthorized access attempts, and suspicious activity patterns that could compromise your monitoring data.

Session cookies help us verify that dashboard access requests are coming from legitimate authenticated users rather than malicious actors.

Support and Communication

We use certain tracking data to provide better customer support and relevant communication about platform updates, maintenance schedules, and new features that match your usage patterns.

If you primarily use mobile monitoring features, we'll prioritize mobile-related updates in our communications to you.

Managing Your Cookie Preferences

You have full control over how cookies are handled on your device. Most browsers allow you to manage cookie settings, though some essential cookies are required for basic website functionality. Here's how to adjust settings in popular browsers.

Google Chrome

  1. Click the three-dot menu → Settings
  2. Select "Privacy and Security"
  3. Click "Cookies and other site data"
  4. Choose your preferred cookie settings
  5. Add wavemax.dev to exceptions if needed

Mozilla Firefox

  1. Open Firefox menu → Settings
  2. Navigate to "Privacy & Security"
  3. Find "Cookies and Site Data" section
  4. Click "Manage Exceptions"
  5. Configure site-specific preferences

Safari

  1. Safari menu → Preferences
  2. Click the "Privacy" tab
  3. Adjust "Block cookies" settings
  4. Use "Manage Website Data" for specific sites
  5. Configure cross-site tracking prevention

Microsoft Edge

  1. Click three-dot menu → Settings
  2. Select "Cookies and site permissions"
  3. Choose "Cookies and site data"
  4. Adjust blocking and allowing preferences
  5. Add site exceptions as necessary

Data Retention Periods

Different types of cookies have varying lifespans based on their purpose and legal requirements

Session Only

Essential authentication and security cookies that expire when you close your browser window.

These include login tokens and CSRF protection that keep your current session secure.
30 Days

Functional cookies that remember your preferences and dashboard customizations.

Settings like notification preferences, display themes, and personalized configurations.
13 Months

Analytics cookies that help us understand long-term usage patterns and improve our platform.

Aggregated data used for platform optimization and performance enhancement initiatives.
24 Months

Marketing cookies used for campaign attribution and advertising optimization across partner networks.

These help us measure marketing effectiveness and deliver relevant content about monitoring solutions.

Questions About Our Cookie Policy?

We believe in transparency about our data practices. If you have questions about how we use cookies or want to exercise your data rights, our team is here to help.

Email Address
info@wavemax.dev
Phone Support
+886-89360208
Office Location
Hsinchu City, Taiwan